Terms of service

Last updated: September 26, 2026

Welcome to Elarvée. These Terms of Service govern your use of our website and your purchase of products from us.

By accessing or using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About Us

This website is operated by:

Legal Business Name: LUNVERO LTD
Trading / Brand Name: Elarvée
Company Number: 17479088

Business Address:
Office 21303
182–184 High Street North
East Ham, E6 2JA
United Kingdom

Email: nikobenzo555@gmail.com
Phone: +44 7460 001375

Throughout these Terms, “Elarvée,” “we,” “us,” and “our” refer to LUNVERO LTD trading as Elarvée.

2. Using Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms.

You must not:

  • Use the website for fraudulent or unlawful purposes.

  • Attempt to gain unauthorised access to our website or systems.

  • Interfere with the operation or security of the website.

  • Use automated systems to access or collect information from the website without permission.

  • Submit false or misleading information when placing an order.

We reserve the right to restrict or terminate access to our website where reasonably necessary to protect our business, customers, or website.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, and other information displayed on our website are accurate.

However, colours and appearance may vary depending on your device or screen settings.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

Product availability is subject to change without notice.

4. Prices

All prices displayed on our website are subject to change without notice.

The applicable price is the price displayed at the time you place your order, unless there is an obvious pricing error.

Where applicable, taxes, duties, delivery charges, or other fees will be displayed at checkout.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation acknowledging that we have received your order. This confirmation does not necessarily mean that your order has been accepted.

We reserve the right to refuse or cancel an order where reasonably necessary, including where:

  • A product is unavailable.

  • There is an obvious pricing or product description error.

  • We suspect fraudulent or unauthorised activity.

  • Shipping to the selected destination is unavailable.

  • We are unable to verify the information provided.

If we cancel an order after payment has been received, we will arrange an appropriate refund.

6. Payment

Payment must be successfully received before an order can be processed.

Payments may be processed through third-party payment providers. By submitting payment information, you confirm that you are authorised to use the selected payment method.

We do not normally store complete payment card information on our own systems.

7. Shipping and Delivery

We offer international shipping.

Depending on the product, destination, and availability, orders may be fulfilled and dispatched from our fulfillment location in Pakistan.

Delivery estimates provided on our website or at checkout are estimates and are not guaranteed delivery dates.

Delivery may be affected by customs procedures, carrier delays, weather, public holidays, incorrect address information, or other circumstances outside our reasonable control.

For additional information, please review our Shipping Policy.

8. Customs, Duties and Import Charges

International orders may be subject to customs duties, import taxes, VAT, brokerage charges, or other fees imposed by the destination country.

Unless expressly stated otherwise at checkout, these charges are the responsibility of the customer.

Customers are responsible for complying with applicable import requirements in their country.

9. Returns and Refunds

Returns and refunds are handled in accordance with our Refund & Return Policy.

Nothing in these Terms is intended to limit any mandatory consumer rights that apply to you under applicable law.

Please review our Refund & Return Policy before making a purchase.

10. Intellectual Property

All content on this website, including but not limited to:

  • Elarvée branding and logos

  • Product images

  • Text and descriptions

  • Graphics

  • Website design

  • Page layouts

  • Other original materials

is owned by or licensed to LUNVERO LTD unless otherwise stated.

You may not reproduce, copy, modify, distribute, sell, or commercially exploit our content without our prior written permission, except where permitted by law.

11. Third-Party Services and Links

Our website may use third-party services and may contain links to third-party websites.

Third-party services may have their own terms and privacy policies.

We are not responsible for the content, availability, security, or practices of third-party websites or services that we do not control.

12. Website Availability

We aim to keep our website available and operating properly, but we do not guarantee that the website will always be uninterrupted, secure, or error-free.

We may temporarily suspend, modify, or discontinue parts of the website for maintenance, updates, security reasons, or other operational requirements.

13. Limitation of Liability

To the extent permitted by applicable law, we are not responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including applicable consumer rights or liability for matters that cannot legally be excluded.

14. Events Outside Our Control

We are not responsible for delays or failures caused by circumstances beyond our reasonable control.

These may include natural disasters, severe weather, war, civil unrest, government actions, customs delays, transportation disruptions, carrier failures, internet or telecommunications failures, or other similar events.

Where possible, we will take reasonable steps to minimise the impact of such events.

15. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect and process personal information.

16. Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be posted on this page with a revised “Last updated” date.

Your continued use of the website after changes are posted means that the updated Terms will apply to your use of the website, subject to applicable law.

17. Governing Law

These Terms are governed by the laws of England and Wales, unless applicable consumer protection laws in your country provide otherwise.

Nothing in these Terms is intended to remove or restrict mandatory consumer rights that cannot legally be excluded.

18. Contact Us

If you have questions about these Terms of Service, please contact us:

Elarvée
Trading name of LUNVERO LTD
Company Number: 17479088

Email: nikobenzo555@gmail.com
Phone: +44 7460 001375

Business Address:
Office 21303
182–184 High Street North
East Ham, E6 2JA
United Kingdom